Privacy Policy for Sjukla.com

Last updated: August 12, 2025

At Sjukla.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and share your personal data when you visit our website, www.sjukla.com, make a purchase, or interact with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information in two main categories: voluntarily provided information, which you actively provide, and automatically collected information, which is gathered through your interaction with our website.

Voluntarily Provided Information

We may collect personal information you provide when you:

  • Register for an account on Sjukla.com
  • Place an order or make a purchase
  • Sign up for our newsletter or marketing communications
  • Contact our customer service team
  • Participate in promotions or surveys

This information may include:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (e.g., credit card information)
  • Social media profiles (if you connect via social media)

Automatically Collected Information

When you visit Sjukla.com, we may automatically collect:

  • Log Data: Your device’s IP address, browser type, operating system, pages visited, time and date of visits, and time spent on pages.
  • Device Data: Device type, unique device identifiers, device settings, and geo-location data (if enabled).
  • Cookies and Tracking Technologies: Information about your browsing behavior, such as products viewed or items added to your cart, collected via cookies, pixels, or similar technologies.

2. How We Use Your Information

We collect and use your personal information for the following legitimate purposes:

  • To process and fulfill your orders, including shipping and payment processing.
  • To provide customer support and respond to your inquiries.
  • To personalize your shopping experience, such as recommending products based on your browsing or purchase history.
  • To send promotional emails, newsletters, or marketing communications (with your consent, where required).
  • To improve our website, products, and services through analytics and market research.
  • To comply with legal obligations, such as tax or accounting requirements.
  • To prevent fraud and ensure the security of our website.

We only collect information that is reasonably necessary to provide these services.

3. How We Protect Your Information

We take the security of your personal information seriously and implement commercially reasonable measures to protect it, including:

  • Encryption of sensitive data, such as payment information, using SSL (Secure Socket Layer) technology.
  • Compliance with Payment Card Industry Data Security Standard (PCI-DSS) for secure payment processing.
  • Regular security updates to our systems to prevent unauthorized access, loss, or theft.

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

4. Sharing Your Information with Third Parties

We may share your personal information with:

  • Service Providers: Third-party vendors who assist with payment processing, shipping, website hosting, analytics (e.g., Google Analytics), or marketing services.
  • Legal Authorities: If required by law, such as in response to a court order, subpoena, or to comply with regulatory requirements.
  • Business Partners: For marketing or promotional purposes, but only with your consent where required by law.

We do not sell your personal information to third parties. Any third parties we share data with are required to protect it in accordance with applicable laws and our privacy standards.

Third-party services we currently use include:

  • Google Analytics, PayFast, WooCommerce

5. Cookies and Tracking Technologies

Sjukla.com uses cookies and similar technologies to enhance your experience, track website usage, and deliver personalized ads. Cookies may store information about your preferences or items in your cart. You can manage cookie preferences through your browser settings or opt out of certain tracking technologies as described in our Cookie Policy [link to Cookie Policy, if applicable].

6. Your Rights Regarding Your Personal Information

Depending on your location, you may have the following rights under data protection laws (e.g., GDPR, CCPA):

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
  • Opt-Out: Opt out of marketing communications or data sharing with third parties.
  • Data Portability: Request a copy of your data in a transferable format.
  • Restriction: Restrict how we process your data in certain circumstances.

To exercise these rights, please contact us at info@sjukla.com. We will respond to your request in accordance with applicable laws, typically within 30 days.

7. Children’s Privacy

Sjukla.com is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately, and we will take steps to delete it.

8. International Data Transfers

Sjukla.com operates globally, and your personal information may be transferred to and processed in countries outside your region, including the United States. We ensure that any international data transfers comply with applicable data protection laws, using safeguards such as Standard Contractual Clauses where required.

9. How Long We Keep Your Information

We retain your personal information only as long as necessary for the purposes outlined in this policy, such as fulfilling your orders or complying with legal obligations. When your data is no longer needed, we will securely delete or anonymize it.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Sjukla.com
Email: info@sjukla.com
Address: 792 Heron Rd, Lovemore Park, Gqeberha, 6070
Phone: +27 61 611 0901